Tools

All Tools

• Why was a client's information deleted?
• How do I disable/enable tools?
• Can my website visitors easily view my forms and tools on their mobile device or smart phone?
• Can I have my forms sent to multiple email addresses?
• Do I have to use all of the tools that are included with my account?

Availability Checker

• What is the purpose of the check availability notification?
• What is the Availability Check Referral Network?
• How does the Availability Checker work in conjunction with eWebmin?
• How can I modify the Availability Checker date box to fit my site design?
• Can you add the ability to blackout only certain hours of a certain date?
• Can the Availability Checker be set to check the availability of individual members of my staff?

See all 7 articles

Booking System

• Why are my contracts printing with foreign characters?
• Can my clients sign my contract electronically with an e-signature?
• Can I use my own contract for the booking system?
• Can I have my packages and options appear as a drop-down box on the Booking System rather than free-form text boxes?
• Can I have my additional Quote Generator questions carry over to the Booking System if I have them linked together?
• Can I add my own questions to the Booking System form?

Contact/Message Form

• Why am I not receiving text-alerts (SMS) on my cell?
• How do I setup to receive leads via my cell phone?
• Can the mandatory fields on the contact forms be changed?
• Can lead information import into Outlook?
• Can I change my email notification subject line?
• Can I add my own questions to the Contact Form?

Event Timeline

• What's the difference between Time and Sequence Timelines?

Guest Request

• What is the Guest Request System?
• What does the "Private" option do?
• How do I setup a Guest Request list?

Music Database

• What is the difference between the Music Search and Music Database tool?
• Do I have to use the default music database?
• How often is the default music database updated?
• How many songs are in the default database?
• How do I prepare my music catalog using Excel?
• What if I don't have my entire song list on the computer?

See all 19 articles

Payment Gateway

• Can My Clients Pay With Square?
• Why didn't a payment get processed at PayPal?
• How does the Payment Gateway work?
• How do I turn encrypted payments off in PayPal?
• Do my customers have to have PayPal to pay?

Planning Forms

• Can we edit or create our planning forms?
• Can we change the printed layout?

Quote Generator

• How do I set up groups for the packages and options?
• Can I use images and enhanced text within my package descriptions?
• Can I set up my add-ons/discounts/promo codes to calculate based on a percentage?
• Can I set the mileage calculator to charge per mile instead of in ranges?
• Can I have my Quote Generator also check availability?
• Can I have my Availability Checker link directly to "grouped" Quote Generators?

Satisfaction Survey

• When I enter Surveys on behalf of my client, they automatically delete. Why?
• Can I link to completed satisfaction surveys from my website?
• Can I filter Satisfaction Survey Results by event type or staff member?