How do I delete cookies?

On occasion, a bad or outdated cookie can create an undesired experience using a website.  Here are ways to remove cookies, cache, and temporary files as a troubleshooting step.

Chrome

1. Click the Chrome menu on the browser toolbar  (the 3 vertical dots located under the X to close the window)
2. Select Settings
3. Select Clear Browsing Data
4. In the Time Range drop-down - select All Time to delete everything
5. Check the boxes of the types of information that you want to delete
6. Click Clear Data

Firefox (Windows OS)

1. Click the Firefox menu on the browser toolbar (the 3 horizontal lines located under the X to close the window)
2. Click Library
3. Click History
4. Click Clear Recent History
5. Choose Everything in the Time Range To Clear to delete everything.
6. Check the boxes for the items you want to delete (e.g., Browsing History, Cache, Cookies)
7. Click Clear Now

Microsoft Edge (Chromium based)

1. Click the Settings and More (3 horizontal dots in the upper right)
2. Click the Settings option
3. Click Privacy and Services
4. Under Clear browsing data, click the Choose What To Clear button
5. In the Time Range drop-down - select All Time to delete everything
6. Click the Clear Now button

Safari (Mac OS)

1. Click on Safari (at top left corner of browser) in the menu bar. Click on Preferences.
2. Select the Privacy tab.
3. Click on Manage Website Data.
4. Select Remove All and click on Remove now in the popup.
5. Check in Advanced tab, if Show Develop menu in menu bar is selected. If not, Check the box.
6. Select Develop in the menu bar on the top of the screen and click Empty Caches to clear Cache.

Please feel free to contact us for further explanation, clarification, or assistance.